Shipping policy
Pre-order items
Some of our products are sold on a pre-order basis. This means the product is not in stock yet and is produced or reserved after the order is placed.
Order processing time
Orders are processed within 30 days after payment is confirmed.
Delivery time
● Poland: 1-2 business days after shipment
● International orders: 3–7 business days (depending on destination)
Shipping methods
We ship orders via trusted courier services and parcel lockers (e.g. InPost, DPD).
Shipping costs
Shipping costs are calculated at checkout. Free shipping may be available for orders over a certain amount.
Delays
We are not responsible for delays caused by courier services or external factors.
Contact
If you have any questions about your order, please contact us at:
hortusbartholomaei@gmail.com